Custom Connect’s South African location stands out as a strategic hub for high-performance customer engagement, blending world-class service delivery with the warmth and empathy South African client service advisors are known for. South Africa is a rising star in the offshore BPO landscape, offering a compelling mix of diverse talent, cost-efficiency, and cultural alignment that appeals to global businesses.
At our South African office, we combine local expertise with international reach. Here’s how we contribute within Custom Connect:
Services we deliver
Custom Connect South Africa offers a comprehensive range of customer engagement and back-office solutions.
Languages we speak
English, the primary language for customer contact, with high fluency and neutral accent profiles. Languages include German and French, supported by a growing population of multilingual professionals.
Clients we support
Custom Connect South Africa serves clients across a wide range of industries, including E-commerce & Retail, Financial Services & Insurance, Debt Recovery & Collections, Energy & Utilities and Telecommunications.
