Leadership & governance
Strong leadership and transparent governance across all regions.
Introduction
At Custom Connect, strong leadership is the foundation of our international success. Our Board brings together diverse expertise in customer engagement, operations, technology, and organisational development. As one team, they are responsible for setting strategy, ensuring accountability, and providing day-to-day guidance across all regions.
Our board
The Board is composed of experienced professionals who combine global vision with local knowledge. Each member contributes unique insights and plays a vital role in shaping Custom Connect’s future.
Sofia Martínez
Customer Service Specialist
Kwame Mensah
Customer Experience Associate
Transparency
Clear roles and open communication at every level.
Accountability
Decisions and actions guided by responsibility.
Expertise
A diverse board with proven track records.
Dialogue
Leadership rooted in the people-first approach of Custom Connect.
Want to know more about our leadership?
Reach out to our team for additional information about our governance structure and leadership approach.
